68bet's Privacy Policy

1 Introduction

68bet is a trusted and secure online betting and casino platform for players in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping your personal information safe.

This Privacy Policy ("Policy") describes how 68bet collects your personal information, how it is used, and under what circumstances it may be shared with third parties. This Policy applies to our website 68bet.mom and all related services.

2 Data Collection

68bet collects various types of information. This information comes from two main sources: directly from you and automatically through your use of the platform.

2.1 Information You Provide Directly

During registration, verification, and account management we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID (NID) or passport details (for identity verification)
• Payment method details (bKash, Nagad, Rocket, or bank account details)
• Information provided when contacting support

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Login time and session duration
• Information about which pages were visited
• Gaming activity and betting history
• Transaction history and financial activity

3 Use of Data

The information we collect is used for the following purposes:

3.1 Account Management & Service Delivery

• Creating, maintaining, and securing your account
• Processing transactions: completing deposits and withdrawals
• Providing bonuses, promotions, and rewards
• Providing customer service and support
• Resolving technical issues on the platform

3.2 Identity Verification & Security

• Completing the KYC (Know Your Customer) process
• Preventing fraud, money laundering, and other illegal activity
• Blocking unauthorized access to accounts
• Ensuring responsible gaming practices are followed

3.3 Communication & Service Improvement

• Notifying you about important updates and policy changes
• Providing a personalized experience based on your preferences
• Analyzing and improving platform performance
• Developing new features and services

4 Data Storage & Security

68bet applies industry-standard technical and organizational measures to keep your personal information secure. The key components of our security are:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Secure Data Storage: Your information is stored on secured servers where unauthorized access is prevented.
• Access Controls: Only authorized staff can view user information, and only when necessary.
• Regular Security Audits: Our systems undergo regular security reviews and checks.
• Password Hashing: Your password is never stored directly — it is converted using a strong encryption algorithm.

Your information will be retained for as long as your account is active or as needed to provide services. Some information may be kept for a set period after account closure to meet legal obligations.

5 Sharing Data with Third Parties

68bet does not sell your personal information. However, data may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

Information may be shared with trusted third parties such as payment processors (bKash, Nagad, Rocket, and bank transfers), technology support providers, and gaming software suppliers, solely for the purpose of delivering services. These partners operate under strict confidentiality agreements and may not use the information beyond our instructions.

5.2 Legal Obligations

If there is a court order, a request from law enforcement authorities, or another legal requirement, we may be obliged to provide the necessary information.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities to detect and prevent fraud or other illegal activity.

6 Cookies & Tracking

The 68bet website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand and improve how the platform is used.

You can manage cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

7 Your Rights

As a 68bet user, you have the following rights:

• Right to Access: You may ask to see what information we hold about you.
• Right to Rectification: You may request that any inaccuracies in your stored information be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted.
• Right to Object to Processing: You may object to your information being processed for specific purposes.
• Right to Data Portability: You may request your information in a structured, commonly used format.
• Right to Opt Out of Marketing: You may stop promotional communications at any time.

To exercise these rights, contact us at [email protected]. We will fulfill your request as quickly as possible within the applicable legal requirements.

8 Account Closure & Data Deletion

If you wish to close your account, please contact our support team. After account closure:

• Your personal information will be deleted or anonymized within a reasonable period.
• Records of financial transactions may be retained for a defined period in accordance with legal and regulatory requirements.
• Information necessary for fraud cases or legal disputes may be retained.
• Security logs and summaries of account activity may remain in backup systems for a limited time.

9 Protection of Minors

68bet is for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has opened an account, that account will be closed immediately and the related information will be deleted.

If you suspect that a minor is using our platform, please let us know at [email protected].

10 Policy Changes

68bet may update this Privacy Policy from time to time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• If the changes materially affect your rights or how your information is used, you will be notified by email.
• Continued use of the platform after an update will be taken as your acceptance of the changes.

We therefore advise you to review this Policy periodically and keep yourself informed of any changes.

11 Contact

If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

Our privacy team will process your request as quickly as possible. Complex matters may take a little longer, but we will always keep you updated on progress.